Contact


Do you have any questions, suggestions for topics, found an error, or want to discuss advertising and partnerships? We're here to help. Please read the correct channel and service guidelines below so we can respond as quickly as possible.

Customer service channels

Rules and deadlines for email support.

To expedite our response, please observe the following rules when writing to us:

  • Response time: We respond within 5 business days , Monday to Friday, from 9 am to 6 pm (Brasilia time). Messages sent on weekends and holidays will be answered on the next business day.
  • Clear subject line: In the subject line, write the reason for your contact (e.g., "Correction of article," "Story suggestion," "LGPD request"). This helps to direct your message.
  • Describe in detail: when reporting an error, include the link (URL) to the page and a description of the problem. For LGPD (Brazilian General Data Protection Law) requests, specify which right you wish to exercise.
  • Do not send sensitive data: never send passwords, card numbers, full CPF (Brazilian tax ID) or bank details via email. We do not request this type of information.
  • No spam: messages with offensive content, unsolicited advertising, or chain letters can be ignored.

Privacy requests (LGPD)

To exercise your rights under the General Data Protection Law (access, correction, deletion, portability, or revocation of consent), please send an email to [email protected] with the subject line “LGPD Request”. We may request additional information to confirm your identity before processing your request.

Disclaimer

Under no circumstances we will require you to pay in order to release any type of product, including credit cards, loans or any other offer. If this happens, please contact us immediately. Always read the terms and conditions of the service provider you are reaching out to. We make money from advertising and referrals for some but not all products displayed on this website. Everything published here is based on quantitative and qualitative research, and our team strives to be as fair as possible when comparing competing options.

Advertise Disclosure

We are an independent, objective, advertising-supported content publisher website. In order to support our ability to provide free content to our users, the recommendations that appear on our site might be from companies from which we receive affiliate compensation. Such compensation may impact how, where and in which order offers appear on our site. Other factors such as our own proprietary algorithms and first party data may also affect how and where products/offers are placed. We do not include all currently available financial or credit offers in the market on our website.

Editorial Note

Opinions expressed here are the author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved, or otherwise endorsed by any of the entities included within the post. That said, the compensation we receive from our affiliate partners does not influence the recommendations or advice our team of writers provides in our articles or otherwise impact any of the content on this website. While we work hard to provide accurate and up to date information that we believe our users will find relevant, we cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereof, nor to the accuracy or applicability thereof.